NIH PROTECT Help Center




 

How to Get Support
Support Details
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Refer to a guide or video
PROTECT specific guides and videos are available in the “Help Center” in PROTECT. Your question may be covered.
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Enter a ticket in
PROTECT Help Desk
Enter a ticket in PROTECT Help Desk here, and a member of our PROTECT Core Team will reach back out to you as soon as possible to assist.
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Visit our virtual “Help Desk”
Members of our PROTECT Core team will be available via Zoom for help. Join the Zoom meeting to have your questions answered.
Monday, & Wednesday from 10:00 – 12:00
Tuesday & Thursday from 1:00 – 3:00
Link to Zoom Meeting: Click here to join the meeting
Outside these hours, submit a PROTECT Help Desk ticket for assistance.

The PROTECT Help Desk Team will be away attending a conference Nov 6-9.  During these dates, we will not be holding live Virtual Help Desk hours on Zoom.  If you need assistance, enter a ticket in the PROTECT Help Desk using the link above and one of us will reach out to coordinate and help you.